General Conditions of Sale

Application

These conditions of sale and any conditions on the face of our Order Acknowledgement apply to all contracts of sale between ourselves and the customer named overleaf, to the exclusion of all other terms.

The Contract

The contract of sale is formed when we accept the customer’s order by despatching an Order Acknowledgement form or Invoice.

Delivery

We endeavour to deliver goods sold promptly but any despatch date quoted is an estimate only and not a term of the contract. We do not accept responsibility for delays or errors in the carriage of goods sold, after despatch from our premises. A Proof of Delivery must be requested within 28 days of the date of the Invoice. Any discrepancies between the goods received and the Delivery Note/Invoice must be reported to us within 3 working days of receipt of the delivery.

Property and Risk

The goods sold are at the customers risk after despatch from our works.

We retain the title to goods sold while any monies owing to us by the customer under this, or any other contract, remain unpaid. Any goods sold which remain in the customer’s possession and which cannot be identified as supplied under a specific contract, shall be deemed to be held on a first-in first-out basis.

Prices

Unless otherwise stated prices for the Goods shall be exclusive of VAT and any carriage charges, which, where applicable will be shown as a separate charge.

Payment

Payment is due seven (7) days from the date of invoice unless otherwise agreed in writing.

A charge of two and a half per cent (2.5%) will be made on credit card payments.

The Company reserves the right to charge interest on overdue sums at a rate 4% above current bank rate.

Warranty

We will replace any goods supplied that are proved, to our satisfaction, to be defective at the time of delivery if the defect arises from faulty materials or workmanship in manufacture, provided we are informed in writing of the defect within seven days of receipt of the goods. All other conditions and warranties, express or implied, statutory or otherwise, are hereby excluded, except the statutory warranty of title.

Return of Goods/Cancellation of Orders

Goods may not be returned nor orders cancelled without our prior written agreement and will be liable to a minimum 25% re-handling or cancellation charge.

We will not accept the return of any non-standard product defined as any product not detailed in our current, published price list.

Liability

The goods are sold at a price reflecting their cost and on that basis we do not insure the customer or his use of the goods. Accordingly our liability arising out of or in connection with the goods sold to the purchaser or any other user of the goods, relating either to the goods themselves or to their application or to the state or condition of any building, is restricted to the price paid to us under this contract.

We do not accept liability for any direct, indirect or consequential loss including (without limitation) loss of profits or damage to or damage to any building or structure in which the goods may be used. If the customer wishes us to accept further liability in respect of the goods sold or advice or representations made, we will seek to arrange this at an appropriate price.

This contract does not affect our liability for personal injury or death arising from negligence on our part.

Law and Jurisdiction

The contract is subject to English law and both parties submit to the exclusive jurisdiction of the English Courts.

January 2012
Helifix Limited
Registered Office: 21 Warple Way, London, W3 0RX.
Registered in England and Wales No. 1798945