Services
Comprehensive Customer Service
Helifix, a North American company for over 10 years, is at the forefront of technical innovation in the design and manufacture of construction ties, fixings and masonry repair systems. During this time it has built an enviable reputation for product quality, engineering excellence and comprehensive customer service and support, providing a complete package from expert advice and assistance through designed repairs and product specification to on-site back-up – all designed to provide customer peace of mind.
Complete Repair Package
- Site surveys
- Honest assessment of the situation with a written appraisal
- Understanding and diagnosis of the cause of the problem and recommendations for its solution
- Schematic designs and recommendations by qualified in-house personnel
- Technical advice and support
- Reliable, high performance, stainless steel products
- Tried and tested chemical bonding agents
- Installation training available for contractors
- External installation for minimal disruption to building occupants
- Installation by professionals ensures concealed, non-disruptive, structurally reliable repairs
- Masonry left virtually unmarked
Experience and Technical Expertise
With its proven track record and established credibility, Helifix conducts technical presentations at clients’ offices and is a market leader in several areas such as retrofit wall ties, crack stitching and lintel creation. Its precision engineered products have been extensively tested by accredited independent bodies and are approved and recommended by the principal manufacturers of various construction materials. Consequently they are well recognised, highly regarded, fully proven and extensively used around the world.